Managed Monitoring (Server Monitoring)

Do you know if your servers are operating properly right now?

Server outages can occur at anytime. The sooner you are notified of an outage, the sooner you can respond and fix the problem. Primus’ Managed Monitoring service provides you with 24/7 notification by email, pager, or fax if outages occur on your servers or network devices.

Managed Monitoring Features Include:

• Device monitoring at 1 or 5 minute intervals (depending on package)
• Notification by email, pager, or fax, 24 hours a day, 7 days a week
• Easy to use web based customer portal allows you to:

• Add/modify/delete "notifications" – how alerts are sent and where they are sent
• Add/modify/delete "service checks" – which servers and services to check
• Temporarily "deactivate" a notification or a service check - useful if a person is on vacation or if you are performing maintenance on a server
• Review historical statistics showing total service "uptime" and "downtime"
• Add/modify/delete custom "time periods" which can be associated with notifications and service checks to allow for maintenance windows and time-based alerting

• Service checks for ping (icmp), http, http-ssl, ftp, dns, smtp, ntp, imap, pop, smtp, real media, ldap, postgres, mysql, postgresql, oracle, generic tcp, snmp, many UNIX server metrics, and many Windows server metrics